We are happy to announce that we can collect residential drop-offs again! M-F 8-4

Mamoth ITAD
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  • Home
  • Order an eBox
  • Certifications
  • Services
    • Residential Recycling
    • Business Recycling
    • ITAD
    • Resale
    • Data Sanitization
    • Drop-off bins
    • Data Center Decommission
  • About
    • What we do
    • Our team
    • Sustainability
    • Blog
    • News
    • Careers
  • Locations
    • Drop-off locations
  • Contact
  • Schedule a pickup
  • Events

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IT Asset Disposition Privacy Policy

 

Privacy Policy

Effective Date: June 19, 2026
Last Updated: June 19, 2026

Introduction

Mamoth ("Mamoth," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you entrust to us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, request services, schedule pickups, purchase products, communicate with us, or otherwise interact with Mamoth.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide, including:

  • Name
  • Company name
  • Email address
  • Phone number
  • Mailing address
  • Pickup and service location information
  • Account credentials
  • Order and transaction information
  • Communications with our team
  • Documents, files, images, or other materials submitted through forms or service requests

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Pages visited
  • Date and time of access
  • Website interaction and usage data

Cookies and Similar Technologies

We use cookies and similar technologies to improve website functionality, analyze website performance, remember user preferences, and support marketing activities.

The categories of cookies we may use include:

Essential Cookies

Required for website functionality, security, authentication, and fraud prevention.

Analytics Cookies

Used to understand how visitors interact with our website, improve performance, and enhance user experience.

Marketing Cookies

Used to measure the effectiveness of marketing campaigns and provide relevant content and communications.

You may manage cookie preferences through your browser settings or any cookie preference tools made available on our website. Disabling certain cookies may affect website functionality.

How We Use Your Information

We use the information we collect to:

  • Provide IT asset disposition (ITAD) services
  • Schedule and manage electronics pickups
  • Process eBox orders and other purchases
  • Respond to inquiries and customer support requests
  • Communicate regarding services, accounts, orders, and transactions
  • Improve website functionality and customer experience
  • Maintain security and prevent fraud
  • Comply with legal obligations
  • Enforce our agreements and policies
  • Send marketing communications where permitted by law

Where required by law, we rely on your consent to send marketing communications. You may opt out at any time by following the unsubscribe instructions included in marketing emails or by contacting us directly.

GDPR Legal Bases for Processing

For users located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar requirements, Mamoth relies on the following legal bases for processing personal information:

PurposeLegal BasisProviding services, processing orders, and scheduling pickupsPerformance of a ContractResponding to inquiries and customer support requestsLegitimate InterestService and account communicationsPerformance of a ContractWebsite improvement and analyticsLegitimate InterestSecurity and fraud preventionLegitimate InterestCompliance with legal obligationsLegal ObligationMarketing communicationsConsent or Legitimate Interest, where permitted by law

IT Asset Disposition and Data Destruction Services

Mamoth provides electronics recycling, asset recovery, refurbishment, reuse, and data destruction services.

Our services are primarily intended for businesses and organizations, and the personal information collected through our services is generally limited to business contact and operational information necessary to provide requested services.

As part of these services, we may collect:

  • Business contact information
  • Asset inventory information
  • Chain-of-custody records
  • Service documentation
  • Shipping information
  • Certificates of destruction or sanitization

When Mamoth performs data destruction services on assets submitted by customers, Mamoth generally acts as a data processor on behalf of the customer, who remains the data controller with respect to personal information stored on those assets. The handling of personal information contained on customer assets is governed by the applicable service agreement and related contractual documentation.

Customers remain responsible for ensuring that equipment submitted for processing complies with applicable laws, regulations, and contractual obligations.

Mamoth maintains operational controls designed to securely manage assets throughout collection, transportation, processing, refurbishment, recycling, and data destruction activities.

Customer Accounts

If you create an account with Mamoth, we may collect and store:

  • Account registration information
  • Login credentials
  • Order history
  • Service history
  • Account preferences

You are responsible for maintaining the confidentiality of your account credentials.

Payments

Payments are processed by third-party payment processors. Mamoth does not store payment card information on its own systems. Payment information is processed and maintained by the applicable payment processor in accordance with its own privacy and security practices.

We encourage users to review the privacy policies of any payment providers used in connection with our services.

Communications

We may use your contact information to:

  • Respond to requests
  • Provide service updates
  • Send order confirmations
  • Deliver account notifications
  • Provide customer support
  • Send marketing communications where permitted by law

You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us.

Analytics and Website Technologies

We may use analytics and website performance monitoring tools to better understand how visitors use our website and improve our services.

These tools may collect information regarding:

  • Pages viewed
  • Session duration
  • Navigation patterns
  • Device and browser information
  • General geographic location derived from IP address

Google reCAPTCHA and Security Services

Certain forms on our website may use Google reCAPTCHA or similar technologies to prevent spam, abuse, fraud, and automated submissions.

Use of these services is subject to the privacy policies and terms of the applicable providers.

Sharing of Information

We do not sell personal information.

We may share information with:

Service Providers

Third parties that assist with:

  • Website hosting
  • Cloud infrastructure
  • Analytics
  • Customer relationship management (CRM)
  • Customer support
  • Payment processing
  • Logistics and transportation
  • Marketing communications
  • Security and fraud prevention

Business Partners

Where necessary to fulfill requested services or transactions.

Legal and Regulatory Authorities

When required by law, court order, subpoena, legal process, or to protect the rights, safety, and property of Mamoth, our customers, or others.

Corporate Transactions

In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy.

Retention periods are determined based on:

  • The duration of our relationship with you
  • Applicable legal and regulatory requirements
  • Contractual obligations
  • Ongoing business needs
  • Dispute resolution requirements

Certain records, including financial and transactional records, may be retained for up to seven (7) years or longer where required by law.

Data Security

Mamoth maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

In support of our IT asset disposition, electronics recycling, and data destruction services, Mamoth maintains operational controls consistent with industry practices for secure asset handling, chain-of-custody management, transportation, processing, storage, and data destruction operations.

While we take reasonable measures to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Restrict or object to certain processing activities
  • Receive a portable copy of personal information
  • Withdraw consent where processing is based on consent

To exercise applicable privacy rights, contact us using the information below.

Mamoth will acknowledge privacy requests within a reasonable period and respond in accordance with applicable legal requirements.

California Privacy Rights (CCPA/CPRA)

California residents may have additional rights under California privacy laws, including the right to:

  • Know what personal information we collect
  • Understand how personal information is used
  • Request correction of personal information
  • Request deletion of personal information
  • Access specific information collected about them

Mamoth does not sell personal information for monetary consideration.

Mamoth may use third-party analytics, website performance, and marketing technologies that process information about website interactions. Depending on the technology used and applicable law, certain data processing activities may be considered "sharing" under California privacy laws.

California residents may exercise applicable opt-out rights through our cookie preference tools, where available, or by contacting us using the information provided below.

Mamoth will not discriminate against individuals for exercising applicable privacy rights.

Nevada Privacy Rights

Nevada residents may request that Mamoth not sell certain covered information as defined under Nevada law. Mamoth does not currently sell covered information as defined by applicable Nevada privacy laws.

Nevada residents may submit requests by contacting us using the information below.

International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the United States or other countries where Mamoth or its service providers operate.

Where required by applicable law, Mamoth implements appropriate safeguards for international data transfers, including Standard Contractual Clauses approved by relevant regulatory authorities.

Data Processing Addendum

Business customers requiring a Data Processing Addendum (DPA) or other privacy-related contractual documentation may contact Mamoth using the contact information below.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete such information.

Third-Party Websites

Our website may contain links to third-party websites. Mamoth is not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date.

Your continued use of our website and services following any changes constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Mamoth

Website: https://mamoth.com

Email: info@mamoth.com

Phone: (800) 510-7163

Copyright © 2026 Mamoth- All Rights Reserved.

info@mamoth.com




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